Four Common Car Repair Complaints

How to Handle
Four Common Car Repair Complaints



How can you help your customer service team skillfully
respond to your clients’ complaints?

We assume that your auto repair business is built on
integrity. That’s exactly the reason you have clients who unhesitatingly refer
your company to their friends and relatives whenever they need their cars
repaired or maintained. You surely want to keep

How To Maximize Your Gas Mileage

How To Maximize Your Gas Mileage



Being a car
owner can be an expensive business – especially nowadays. But there are a few
simple changes you can make to keep your gas costs down, saving you quite a bit
of money in the long term.



Before we
start it’s worth noting that you should check out thecarbuyingservice.co.uk to sell a used car. It allows you
to value the price of your car and uses a

High Performance Alignment by Iron Canyon Motorsports

High Performance 4 Wheel Alignment



Correct
wheel alignment of your vehicle is important as even slight changes in geometry
can affect the handling, not to mention tire wear and fuel consumption.  Simply hitting a curb or a pothole can have
an adverse effect on the vehicles wheel alignment geometry. Modifications to
your cars suspension will affect your alignment in several areas. Usually in a

4 Tips for Safer Driving

4 Tips for Safer Driving



As a recent CNN article
pointed out, it seems as if younger millennials (people in the 30-40 year-old
age group) are placing less value on owning a vehicle and more value on owning
technological gadgets. However, there are two sides to every argument, and some
are arguing back that this is not the case despite statistics which show a
decline in the number of young

Best Apps for Truckers

Top Apps for Truckers - Mobile Technology Helping
Drivers



Nobody is more mobile than a truck driver, so
many truck drivers are looking for the latest in mobile technology apps to make
their trips more efficient and enjoyable. The industry deals with a lot of
regulation, and many owner-operators and trucking companies are employing the
latest mobile apps to help keep costs competitive and get

5 Top Tips For Summer Driving

5 Tips for Safer Summer Driving



The summer is officially here, which means
that more people will be dusting off their cars as they prep for summer
vacations, cross-country road trip adventures and other summer beach trips and
activities. To help things run a little more smoothly, the following are some
quick tips.



Vehicle Heat



Vehicles heat up quickly during the warmer
weather months.

Getting Rid Of Junk Cars (Cash For Cars)!!

The Best Way to Get Rid of Your Junk Car



Making the decision to get rid of that once
loved and cherished car is never easy to do, which is why it is important to
look explore your options. If your in that particular situation where you have
a car that you no longer need/want, you must have already thought heaps of
times that its time, that its taken to the tip/scrap. Heaps of people make the

How To Become A Truck Driver

How To Be A Truck Driver



Are you contemplating a career in truck
driving? Do you enjoy long periods of solitude with only the road to keep you
company? Are you willing to work long hours and possibly spend weeks away from
home? If you said “yes” to these questions, there is a great opportunity to
earn a good living as a truck driver. This article will cover a few basics to
help you get

How to Drive in the USA

How to Drive in the USA

If you are visiting the United States from another country and you are accustomed to different traffic signals and patterns, this short article will give you some basic guidelines for driving in the United States. If you live in the UK or another country where cars drive on the left-hand side of the road, you may need to acclimate yourself to the difference. In addition,

How To Get Cheaper Car Insurance!!

How to Get Cheaper Car Insurance



Insurance is an unavoidable expense if you
own a car, but there are a number of ways to significantly reduce your
insurance premium. The most obvious way to reduce the cost of your insurance
policy is to shop around. However, it’s important to bear in mind that not all
insurance agents or companies are created equal. You don’t want to simply find
who will give

Mechanic Training!! Keeping Up With Technology!!!

Mechanic Training




It is no lie that the automotive sector is an area in which technology moves fast. New models of car roll off production lines around the world, equipped with technological upgrades almost daily. This creates a constant skills gap between technology and the Mechanics skill levels. 'Mechanic training' is key to narrowing this gap before the gap gets too great. 

As a

DPF Regeneration Instructions And How To Keep Your DPF Healthy!

UPDATE!!

If you came to this page because of fault/trouble codes you retrieved from a diagnostic tool you may find our Android App useful.

Not only does it give you 'Fault Descriptions' but it also gives you 'p
Possible Causes!! Check it out on the  Play Store!! 













DPF 


Your car is fitted with a DPF (Diesel Particulate Filter) and you have heard a lot of stories about expensive

Used Car Warranty!! Is It Worth It?

If you have just took out a 'Used Car Warranty' you may want to hit the back button on your browser... This may hurt a little bit!

It has become a regular occurrence at the Garage. The customer drops of their car explains the fault, then as they are about to leave they mention that they took out a 'Used Car Warranty'. This then usually leads to the customer asking if the fault will be covered by

Injector Removal!! Using The Right Tool!

Injector Removal Can Get Complicated


If you landed on this page because you saw this picture of Facebook and wondered if there was a story behind it..... Yes there is! If on the other hand your looking for information on 'Injector Removal' then your also in the right place!



I'm going to preface this by saying that the article relates specifically to the Renault M9R engine. This engine is

Buying Used Cars! A Guide

Used Cars

Unfortunately not everybody selling used cars was created equally. That is the most important fact to remember when buying used cars! You get the I'm having a baby, need a bigger car, honest type of people and the well respected used car dealer who has got many years of customer satisfaction under their belt. Sadly though at the bottom end of the totem pole you have the unscrupulous 

How To Become A Mechanic?

So you finally finish school. Your parents are telling you to stop being so lazy and go get a job. Or maybe your one of the few who has known for a long time what they wanted to do when they left school. You have typed into Google 'How To Become A Mechanic' and you choose to click this page. Well first let me welcome and reassure you that you made the right choice! Not only with your decision to

How To Check Oil Level? 10 Steps You Should Follow!

Its one of those things, you know it needs doing but you don't quite know if your doing it right! Well I've got you covered, here's the answer to 'How To Check Oil Level' 

I'll break it down step by step.

        1. Park the car on a level surface, switch of the engine, remove the
            keys and leave to settle and cool down.

        2. Gain access to the engine bay. This can vary from

What Is A Car Service? And What is Involved?

Car Service Using a Ramp



In the automotive trade there are questions that mechanics and office staff in garages all over the world, are asked time and time again. 

What is a Car Service? Isn't it the same as an MOT Test? How Much does a Car Service cost? Are the main questions I have seen asked.

Well lets get stuck in and answer some of these rightly asked questions. (At the end of the day

ELM327 Software! You Could Be Wasting Your Time!

OK so you read my review on the ELM327 Obd2 Adaptor here,
ELM327 Adaptor Review. You ordered one and now you need software compatible with a Bluetooth adaptor.

So without messing around, I'll get straight to the point.

I want to start with the obvious first choice of ELM327 software, for me and that is the Torque app. Read my review for Android here Torque Android App Review.

In case you don't

Full MOT Test Checklist

MOT Test



Those of you who have read my previous MOT Test article on how to pass first time (see MOT Test Pass First Time), may recall I had created a DIY Checklist. 


Well I have now gone one better and took the standard VOSA MOT Test Checklist or the VT29 as it is know to us MOT Testers and edited it into a useful checklist for you to use when preparing your car for MOT Test. You can

Torque Pro OBD2 Android App Review And Setup!

UPDATE!!

If you came to this page because of fault/trouble codes you retrieved from a diagnostic tool you may find our Android App useful.
Not only does it give you 'Fault Descriptions' but it also gives you 'p
Possible Causes!! 

Perfect when used in conjunction with Torque Pro!! Check it out on the  Play Store!! 








If you read my previous ELM327 OBD2 Bluetooth Adaptor Review, you'll

ELM327 OBD2 Adaptor Review and Overview (Torque Android Compatible)

ELM327 OBD Adaptor





A couple of days ago, after reading reviews and thinking of my own car. I received in the post a Bluetooth ELM327 OBD adaptor. I have to admit I was sceptical, I mean this thing cost under £10. I had set my expectations so low I wasn't even expecting it to work. Boy was I wrong.

You may recall my last article on OBD Scanners here: OBD Scanners
Although I do like the

How To Clean EGR Valve (Also a Fix For P0401)

UPDATE!!

If you came to this page because of fault/trouble codes you retrieved from a diagnostic tool you may find our Android App useful.
Not only does it give you 'Fault Descriptions' but it also gives you 'p
Possible Causes!! Check it out on the  Play Store!! 











Clean EGR Valve


A common question I see come up in the forums is 'How to clean a EGR Valve?'. So i thought I would be

Volkswagen Audi Skoda VAG Engine Management Fault Codes!!

UPDATE!!

All the information in the article is now available in our Android App!!



The App includes OBD, OBD2, EOBD Codes. VAG 3,4,5, and P1 Codes along with many other Manufacture Specific Codes! Please check it out on the Play Store!! 













In
this Article I give you Volkswagen, Audi and Skoda or VAG engine management
fault codes. These come in 3 types either 4 Digit, 5 Digit of P

Ford Engine Management Fault Code Identification!!

UPDATE!!

All the information in the article is now available in our Android App!!



The App includes OBD, OBD2, EOBD Codes. Ford P1, B1, U1 Codes along with many other Manufacture Specific Codes! Please check it out on the Play Store!! 









In an effort to provide my readers with useful automotive information, I give to you Ford manufacture specific diagnostic fault codes. These codes

DPF Removal!! (How to Remove A DPF Successfully)

UPDATE!!

If you came to this page because of fault/trouble codes you retrieved from a diagnostic tool you may find our Android App useful.
Not only does it give you 'Fault Descriptions' but it also gives you 'p
Possible Causes!! Check it out on the  Play Store!! 











DPF (Diesel Particulate Filter)



DPF's or Diesel Particulate Filters first started appearing on cars around 2005. Ever

ECU Remapping Vs Chip! (Performance Tuning)

ECU





Customers often ask weather they should opt for an ECU remap, or a performance chip, when trying to increase engine performance. I like to think I give them a well informed response, so I thought I would share my response with you.

To begin with one of the questions you may have is. 'If ECU Remapping or chipping is so much better, why don't manufactures include it on the car as

MOT Test Changes!! March 2013

MOT Test Sign


This month (March 2013) see's some changes to the list of testable items on the MOT Test. In this article I will explain what the changes are and how you can you can check them your self, to enable you to take your car for it's MOT test well prepared.



The changes list here cover MOT Classes 4, 5 and 7. Yes that includes your car, minibus or van.



Please read the following

Trailer 7 Pin 12N Wiring Diagram ( How To Wire A Trailer Plug)

12N 7 Pin Trailer Plug


In this article we will look at how to wire a 7 pin trailer plug to the 12N European standard. These are the type of plugs used on car trailers and caravans. Although it can be daunting at first. With the right tools it takes very little time.

To wire a 12N 7 pin plug you need a couple of tools. Wire Strippers and an assortment of screw drivers.

Here is a diagram of

OBD Scanner! What Place Do They Have?

UPDATE!!

If you came to this page because of fault/trouble codes you retrieved from a diagnostic tool you may find our Android App useful.
Not only does it give you 'Fault Descriptions' but it also gives you 'p
Possible Causes!! Check it out on the  Play Store!! 









OBD Scanners




OBD2 Scanner


I frequently use different makes of diagnostics equipment at work. OBD Scanners fall into

Google Play Gift Cards Now Available In The UK!!

Google Play Gift Cards

Google play gift cards have recently became available in the UK.


Google play store gift cards have been available in the US for some time now and the search engine giant has now released the perfect present to the UK market.


With the sales of Android based phones in the UK at an all time high, it seems like the perfect time for Google to start selling play store

Mythbusters A Mechanics Special!! Top 5 Myths About Mechanics

Are Mechanics Trustworthy?


Having been apart of the motor trade for a while now, I have come across most myths and misconceptions about Mechanics, most question how trustworthy we are! 



I think its about time someone busted some of these myths, sort of a Mechanic Mythbusters special..



Without further ado lets get right into it.






Did your Mechanic Really Rip You Off




       1. 

MOT Test? How to Pass First Time!!

MOT Test Sign

UPDATE!! Due to changes in the MOT please use this article in conjuction with the extra items on the following article!!!

Update 2 I have now uploaded a full checklist which you can download below. Use it with the information in this article. 




MOT Test Changes (March 2013)

MOT Test Checklist



Is it that time of the year again? The ruddy MOT is due on your car and with

Affiliate Links! Making Money Online! (This Mechanic Does)

I thought I would share with you some I have done and thought id pass it on, don't worry I am not trying to sell anything just sharing the information, it's all about Affiliate Links


Well were do we start? Oh I know, I recently started making money on-line and it hasn't cost me a single penny yet!!!



OK I level with you i haven't made my millions just yet, but i have made some. It is only

Car Tracking and Wheel Alignment! (Are You Wasting Fuel?)

Car Tracking Being Carried Out

Car tracking and wheel alignment is a complex subject. Its often seen as just making sure the front wheels are parallel when facing straight ahead. But the more observant and knowledgeable vehicle owners know this is not the case. Right?



Where's a good place to start...  Well let's look at what incorrect car tracking and wheel alignment could be doing to you

On The Bus! (A Mechanics Blog)

Bus Recovery 



I my line of work I work on a multitude of vehicles. Some big, some small. Some new, some old. Each with their own unique set of challenges. But none are more challenging than working on a bus.



You see the problem with on a bus is people get angry when they are late, and rightly so. When you pay for a service you expect a certain level of service in return. A bus breaking

Engine Management Light On? (How Its Really Fixed!)

UPDATE!!

If you came to this page because of fault/trouble codes you retrieved from a diagnostic tool you may find our Android App useful.
Not only does it give you 'Fault Descriptions' but it also gives you 'p
Possible Causes!! Check it out on the  Play Store!! 











Engine Management Light On





I don't really know where it all went wrong! I guess I never will.



The diagnostic

Customer Service - Is The Customer Always Right? How to Deal With Customer Complaints

Poor customer service can really hurt the profitability of your business

A question I have seen asked time and time again in the customer service sector is, 'is the customer always right?' And how do I deal with customer complaints. In this blog I hope to provide some answers and help you keep your customers happy even if they have a complaint.



Let's take a look the the first two rules I